We are seeking a motivated and friendly Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing support and assistance to ensure a positive experience with our services.

Key Responsibilities:

• Respond to client inquiries via phone, email, and chat with professionalism and efficiency.
• Resolve customer issues and complaints in a timely manner.
• Provide accurate information about our services and assist clients with their requests.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to address customer needs and improve service quality.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-oriented approach.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Previous experience in a customer service role is preferred but not required.
• Proficiency in basic computer applications and data entry.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for career growth and development.
• Supportive and inclusive work environment.